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Client Updates
Enquisite is refreshing their identity. We helped them take the first step with a rapid relaunch of their website. Wait till you see what we do for them next. We answered a late night call to help Facebook present Connect. Dave McClure tweeted, "Digg-Facebook Connect example is simple, useful, cool." Thanks Dave! Here's some of the buzz about Facebook Connect. Welcome, Amanda!Our talent search has reached an American Idol fever pitch. We're still hiring, but not for one position. We were successful in finding Amanda Turnbull, our new office manager, adding to our roster of relocated midwesterners. (She's so new no photo of her yet exists.) Originally from Michigan, she comes bearing watering cans and post-it notes; intent on maintaining an "organized chaos." It's Good To ArgueA lot of people feel intimated by confrontation and shy away from argument, preferring to be agreeable, lay low, and get their work done. This keeps the heat off, but may also keep a great idea from surfacing. Design professionals thrive on challenges to stretch us to our limits so that we can grow and learn something new. The businesses designers contribute to benefit from this professional growth with products and services designed with passion. Customers feel that. 
Argument is a sign of passion. And passion is the biggest determiner in most business' success. Ask yourself, if there's never any argument, is there really anything at stake for the people involved in your company? If what you're meeting about or what you're building doesn't spark some strong opinion from the group, then is it worth doing at all? It won't inspire your customers if it doesn't inspire you and your team. Passion involves feeling the "urgency of now" and employing techniques like "timeboxing" for driving business forward. You can't always be agreeable and expect great things to just happen around you. You need to seize opportunities and be prepared to put on those boxing gloves to fight for them. Sound ideas will survive the design process only if reasonable people step up on their behalf. Be one of those people. Bryan offered some great tips in his blog post, Winning a Design Argument. He focuses on the give-and-take of good argument where the goal is not 'being right,' but being a catalyst for positive change. But don't get stuck arguing. That's counter-productive. Good argument is not simply bitching or name-calling, it's about being honest and direct. You have to own your own feelings and keep things on the up and up. If you're at an impasse, take a break and circle back around later. Take a breather and redirect your energies. 
Time and again we've worked with designers and engineers who walked away from a fight fuming, only to go and solve a problem so fast it leaves heads spinning. How did a feature or a fix that seemed impossible suddenly have a breakthrough? Because argument can stir passion and bring focus to get things done fast like this. This gives a sense of reward. It builds teamwork. A little knock down, drag 'em out argument is good for business now and then. It clears the air and opens up new opportunity. Good arguments should lead to something new. The people involved should learn something they're inspired to put into practice right away. Winning an argument really means getting a good idea done as a team. Recent Bloggings
Winning a Design Argument June 27 by Bryan
16 Tactics for Starting an Internet Company July 2 by Bryan
You've Gotta Wow 'Em July 8 by Mark Get Inspired
The Definitive Book of Body Language
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